Paris Glam 125 N. Collegiate Paris, TX 75460 903-784-0061 kenda@parisglam.com Returns & Exchanges: Because each crystal rhinestone tee is made-to-order per your specifications, we cannot accept returns. If the item you have received is incorrect, please contact us immediately so we can resolve the problem. Products: Ours tees are 100% cotton and are styled for a fitted look, please keep this in mind when selecting your size. CARE: To keep your clothes looking glam, do not use any stain remover or fabric softners. Wash them inside out, using cold water (no bleach) and dry low. You may tumble dry, but use no heat or low heat for only a few minutes. Turnaround Time: Orders are generally completed and shipped within 3-5 days of ordering. Please contact us directly if you require your tee by a specific date. Shipping: All orders are shipped via US Priority Mail to all fifty states, which takes approximately 3-5 business days. We will contact you via email once your package has been shipped. In a rush? Please contact us via email kenda@parisglam.com for availability and express shipping rates. Payment:We accept Mastercard and Visa. We also accepts payments in the form of money orders, cashier's checks and personal checks (7-10 days to clear). Just print a copy of your "Checkout" page and include that with your payment and mail to address above. For any other questions, please contact us at: kenda@parisglam.com